Free Moving Truck

1. Where is the FREE Move-In Truck available?
  • It is available at our Paintsville, Kentucky office.
2. Give me the details on your FREE Move-In Truck.
  • It is like a chauffeured U-Haul.
  • We supply the truck and driver for free.
  • We do not help load or unload your items.
  • At the time you rent your self-storage unit, you will make an appointment for the truck.
  • You will meet the driver and truck at the office.
  • They will follow you to the location where the items are to be picked up.
  • You will have an allotted amount of time to load your items.
  • The driver will then drive the truck and park it at our loading entrance.
  • Due to insurance, no person can ride in the truck at any time. Only Secure Storage Rental employees can drive and/or ride in company vehicles.
  • You will have an allotted amount of time to unload your items off the truck and into your self-storage unit.
  • Reminder: The driver cannot help load or unload your items.
3. Is the FREE Move-In Truck available on all sizes of units
The truck is available on all unit sizes. However, the following conditions apply:
  • The customer must have rented a space 10x15 or larger OR have paid two (2) rental payments in advance on units 10x12 or smaller.
  • There are no refunds given on prepaid rent.
4. How far can the truck go to pickup items?
  • The customer’s property to be moved and pick up address must be located within 30 miles of Paintsville, KY 41240
5. What size is your FREE Move-In Truck?
  • The move-in truck is a 16 foot box truck.
6. How long do I have use of the truck?
  • Units 5x5 to 5x10         LOAD – 30 minutes    UNLOAD – 30 minutes
  • Units 5x12 to 6x15       LOAD – 1 hour           UNLOAD – 1 hour
  • Units 10x10 to 10x12   LOAD – 1 ½ hours     UNLOAD – 1 hour
  • Units 10x15 to 10x20   LOAD – 2 hours         UNLOAD – 1 ½ hours

To read our complete FREE Move-In Truck Agreement, please click here.